Global Conglomerate RPA Case Study

Driving automation success with built-in analytics and oversight.

Automation Anywhere's CoE Manager provided the perfect solution for the company's need to apply advanced analytics to the data collected by its bots. Integrated with the Agentic Process Automation System, CoE Manager delivered real-time insight into operational issues and business value. The company automated various tasks, resulting in 230K hours of work automated, 24x7 operations, and 95% bot efficiency.

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Customer Quote

Embedded analytics were the key to saving us a considerable amount of money and time since no complex and expensive integration was needed.

Senior Director, Global Finance Center

Customer achievements.

Customer Achievements

230K

Hours work automated

24x7

Operations of key business functions

95%

Bots efficiency

Making it easy to measure automation impact, performance, and ROI.

The company, a true intelligent automation pioneer, had automated almost 140 processes in 11 business functions. However, it lacked visibility into automation activities and couldn't track metrics to quantify bot contributions. With CoE Manager, the company created custom dashboards to measure bot performance, business improvements, and ROI. This reduced costs, increased revenues, and enhanced the bottom line. The company automated various tasks, resulting in 230K hours of work automated, 24x7 operations, and 95% bot efficiency.

Processes automated.

Accounts payable
Cash forecasting
HR
Procurement
Data management

Customer services
IT
Tax
Real Estate

Leveraging performance benchmarks to inform automation strategy.

With real-time insights into bot performance, the company is confident in expanding its global intelligent automation footprint. Bot-benchmarks and metrics tied to business performance inform strategic decisions on applying automation technology effectively.

Customer Quote

Without CoE Manager, we’d just be guessing how bots were contributing to our bottom line. Now we know—up to the minute.

Senior Director, Global Finance Center