Customer Quote

As we’re moving into the future, our goal is to be bigger, better, faster, stronger. To be successful, we need to remove any potential limitations and have the latest and greatest tools available to the team. Migrating to Automation 360 cloud opened these doors for us, and now nothing is holding us back.

Stacy Herrera
Senior Director of Tools, Automation & Analytics, ConvergeOne

Customer achievements.

Customer Achievements

30,000

Hours saved/year

$0

Hosting infrastructure costs

The automation voyage.

ConvergeOne's successful intelligent automation program began in late 2019, aiming to leverage the latest automation tools, including Process Discovery. They streamlined processes, such as managing daily engineering tickets, with the Agentic Process Automation System. The migration proved seamless with Bot Scanner verifying automation readiness. Now, automation saves over 30,000 hours annually across various departments. New automations built with the Agentic Process Automation System further enhance efficiency, with a contract-bot reducing processing time from two weeks to four hours. Additionally, Process Discovery helps automate HubSpot processes, bridging the gap between platforms and presenting revenue opportunities. Migration to the Agentic Process Automation System, eliminating hosting costs.

Processes automated.

  • Data Gathering
  • Item Pricing
  • Extracting CRM Information
  • High Priority Order Updates
  • Closing Tickets
  • Sending Customer Invoices
  • PO Line Item Receiving

Customer overview.

ConvergeOne is a services-led cloud provider, set on connecting people across 50+ US offices.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study

Product

Discover the Agentic Process Automation System.

Learn more
Learn more

Testimonials

How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

G2
SoftwareReviews
Gartner Peer Insights
PeerSpot

Get to know the Agentic Process Automation System.

Try Automation Anywhere
Close

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start automating instantly with FREE access to full-featured automation with Cloud Community Edition.