Customer Quote

RPA can really increase the accuracy and reduce the processing time. These are the benefits we have.

Associate Director

Customer achievements.

Customer Achievements


of Manual processes automated


Decrease in cyle time



Turnaround time reduced by 50% with automation of manual work across functions.

After automation was implemented, turn-around time for work processes decreased by 50% with 100% error-free outcomes. 80% of manual processes have been automated. RPA has become a useful tool to complete daily routine tasks. Departments using RPA include HR, Finance Operations and Reporting, Partner Distribution Bank Agent Onboarding, Compliance, and the Agency Department.

The company targets to have 80% reduction in process time when a bot is running smoothly after three months of being in the production environment.

Processes automated.

  • New hire onboarding
  • IT Governance
  • Finance operations and reporting

Customer overview.

The Hong Kong office of the largest insurance groups in Asia Pacific providing insurance services, retirement planning and wealth management.

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