Download the IDC MarketScape Conversational AI Report 2025 to explore the latest vendor assessments and technology trends. The report highlights how conversational AI platforms are evolving with generative LLMs, agentic AI, and multi-agent orchestration to drive enterprise automation and advanced reasoning.
Aisera, an Automation Anywhere company, is named a Leader in the 2025 IDC MarketScape, recognized for strong universal and domain-specific AI and its customer partnership model. Get valuable insights to guide your AI strategy and technology investments in 2025.
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Elevate every experience. Exceed every expectation.
With agentic AI.
Source: “IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment”, By Hayley Sutherland, September 2025, Doc. #US52972625.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5 year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
