Bots for BPO: Why Intelligent Automation Is a Must-Have

Abstract:

The pandemic has changed everything: the way we live and the way we work. That change has created an opportunity to start over, to free people from the limitations of just following traditional best practices and policies in business—and especially human resources (HR). It’s an opportunity to rethink what works best for employers and employees today.

Join Nancy Hauge, chief human resources officer at Automation Anywhere, and Patty McCord, former chief human resources officer at Netflix and author of the book “Powerful: Building a Culture of Freedom.” In their thought leadership session, they explore the changes brought on by the pandemic and what HR and businesses should consider to mee the challenges and take advantage of the opportunities of this new world. Hear about:

  • The role of HR in a working-from-home environment
  • What to throw out and what to keep
  • Rethinking employee compensation, performance, and other criteria
  • What every business group should think about, not just HR