THE WHOLE STORY
One of the main reasons Vale chose to work with Automation Anywhere as a strategic partner was because of their local presence in Brazil. Having Portuguese-speaking CSMs they could rely on for RPA support, made them feel that Automation Anywhere was investing its resources in LATAM to ensure continuous success of their customers in the region. Because automation was not prevalent in the country, there were not a lot of resources available to them. However, with the help of Automation Anywhere, after just a few months, the first bot went into production. Currently, there are more than 1,000 bots in production with more than 350 automation processes.
Not only did RPA help increase work productivity, but it also helped Vale avoid costly penalties. In one case, the company was receiving almost 6,000 invoices per day from city halls around Brazil. Due to the volume of invoices coming in, employees couldn’t analyze each document, and with that, there was a high risk of penalties. RPA was deployed to get through the backlog, and Vale structured a database to use SAP to compare invoice information inside the ERP. With that, invoices were processed efficiently, and employees could act before any penalties were applied. The estimated cost avoidance totaled to more than $2M.
"I have been working with innovation for several years and have never seen more excitement than with RPA.”
Bruno Rocha, Workforce Effectiveness Leader