MISE À L'ÉCHELLE DE L'AUTOMATISATION
Google Cloud et Automation Anywhere permettent aux entreprises d'accélérer leur parcours RPA
TaskUs surpasse ses objectifs en matière de temps de traitement et améliore la satisfaction client grâce à Automation 360 et AARI
- Christian Jenny Digital Operations Leader at Honeywell
I’m leading the business digital innovation and transformation initiatives. This means that I’m in charge to help the business to migrate toward a more digital world, by implementing new process or simplifying our existing ones. This require a strong involvement of the different business teams to understand what they must achieve, but also what they wish to change. The implementation of an RPA initiative is a unique opportunity to assess our efficiency and improve our productivity.
The initial need was consecutive to a statement: our business was in the middle of a major transformation, and so we had to improve our process to remain a market leader. We chose then to focus on each item on which we could have an influence, and particularly the ones where the human factor was the most present. This is the reason why we started this initiative by focusing on our daily manual activities, and more precisely within our order management team. The first objectives were to optimize our OTC execution, simplify our process to keep our resources focused on the most added value tasks.
This represents a great privilege and satisfaction to be short listed by some experts. This means that I will be able to share my experience to facilitate the adoption of RPA by other customers, by showing them how to simplify the deployment, and optimize the timeline when starting this initiative. This will also be a great opportunity to get more feedback from the different users which will allow me to assess and probably understand how I could have improved our own roadmap.
The potential of Intelligent Automation is tremendous. Its usage will allow the employee to have a disruptive, easy to learn and use way of work, by enabling them to do more things that matter the most. The key to maintaining this stimulation efficiently will be in our capacity to scale up any activity involving the automation process. Sustaining the achieved will not be enough to continually increase its benefits and contribution. For this, we will have to involve more partners, users, customers to understand what needs to be done next, and advertise this to stimulate even more interest and satisfaction.
These trends are attracting a lot of experts and innovators. Since these domains are closely tight, any progress made by one of them would automatically be beneficial to the others. This mutual stimulation can only end up with more improvements and enhancement in our capacity to achieve and improve our efficiency.
Global customers who exemplify exceptional leadership and vision in progressing the Intelligent Automation initiatives at their organizations
Yasmine Rodriguez SVP, GM Tax & Compliance
The future is now, just look around you. If you have not joined the AI revolution, you will be left behind.
Lee Patsel Manager, Robotic Process Automation Global Technology Team
I think process automation technology is one of those things that we will look back and think, "Why did we ever do those things ourselves?".
Alexander Park Head of Smart Automation (RPA)
RPA bots has helped in various ways during the ongoing COVID-19 pandemic. It helped increase employee productivity and morale by reducing workload...
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