Ovum RPA Decision Matrix | Automation Anywhere

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The Ovum 2018 RPA Decision Matrix gives you complete information on competitive positioning and dynamics in a rapidly growing market.It provides:

Find out why Automation Anywhere is recognized as a leader across the board.

Built for business users
Top customers scale to >2,000 Bots

Built for developers
Customers hit ceiling at 50-100 Bots (at best)

Native AI and ML for business users
Also integrate with 3rd party AI frameworks

No native AI or ML
Can only integrate with 3rd party AI frameworks

Industry leading operational analytics for scale
ML-powered insights using business data

Subpar operational analytics only
No business analytics

500+ curated, verified, and ready to use Bots

Nascent, un-curated collection of Bots

3-year lead in cognitive/analytics investments
Re-invest 30-40% of our revenue into R&D
Focus: Easy, secure and scalable, intelligent, open

Minimum viable product in each release
Lagging in pace of innovation and R&D investment

24x365 support plus onsite support
Industry leading NPS score, >98% renewal
350+ strong customer success team

Limited 9x5 support
Immature customer success functions