The front office and back office—working as one collaborative office. It’s happening inside TTEC’s BPO operations with cloud RPA and AARI. Now, TTEC is taking the solutions beyond its walls to help customers experience the intelligent automation advantage.

In this webinar explore:

  • Competing on experience excellence
  • Mapping customer intent
  • Using AI and automation to create an intent library
  • Customer experience as a Service
James Budge

Nick Cerise

Chief Marketing Officer, TTEC

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