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- Lisa Henriksen Director of Student Services, University of Phoenix
I’ve been with University of Phoenix for 16 years, however I started as an MBA student with UOPX in Oregon prior to working for the University. When I moved to Arizona from Oregon in 2004, I left my career as a treatment counselor, and started as an academic counselor with UOPX. I moved into a leadership role quickly and have been a Director in the Student Services department for the past 13 years. In the past few years, University of Phoenix has transitioned to an agile structure and I had the opportunity to begin working with Robotic Process Automation (RPA) as a Product Manager.
University of Phoenix is focused on providing world-class service and high-value programs and technologies to our students. To do this, we have focused on digitally evolving how we deliver our programs and services. We serve a large population of students in our online environment, which requires us to be focused on meeting the needs of our student populations in an ever-changing landscape.
AI is a great opportunity to support the work our teams are doing in new ways. RPA will free our teams to focus more time on direct interactions with our students. We see this an opportunity for our teams and students, as they will be able to dedicate more time to support students’ success.
In these times, I’d love a bot that manages my kid's schoolwork, due dates, assignment submissions, zoom meetings, etc. Spending the day working at home, while they are at “school” with me has been challenging. Navigating through each teachers/course information has been difficult to find and manage. I’d welcome a bot that can manage all that for me!
Giving time back to our teams so they can focus on activities that help our students succeed and graduate is exciting to me. University of Phoenix is focused on serving the needs of our students and doing all we can to help support their success to graduation. Students come first at UOPX, so being able to leverage different AI technologies to provide an even better experience for our students is exciting.
Global customers who exemplify exceptional leadership and vision in progressing the Intelligent Automation initiatives at their organizations
Christian Wolf Head of Business Organization and Process RPA at W&W Gruppe
I’m a passionate process consulting and RPA guy!
Read moreChristian Wolf Head of Business Organization and Process RPA at W&W Gruppe
Varun Nayyar Vice President – Global Business Services, Juniper Networks
Creating future ready Global Business Services by evolving human, process and technologies...
Read moreVarun Nayyar Vice President – Global Business Services, Juniper Networks
Christian Jenny Digital Operations Leader at Honeywell
In the age of digitalization and AI driven businesses, automation is becoming the difference maker ...
Read moreChristian Jenny Digital Operations Leader at Honeywell
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