Challenge

As COVID-19 disrupted global supply chains for a manufacturing company, it needed to onboard alternative suppliers. This involved sending out request-for-quotation (RFQ) packages, short-listing suppliers, running contracts, and cutting POs. Due to urgent demand, everything had to be compressed into weeks instead of months and executed without incurring any errors.

Solution

RPA and IQ Bot were deployed by the procurement team for end-to-end process automation. RFQ package creation, assessment, and contract management processes were all automated, resulting in accelerated supplier onboarding.