Challenge

A South American retailer faced many challenges in its HR department because of the COVID-19 crisis. It had to respond to increased requests for payouts from employees leaving the company as well as onboard new employees.

Solution

RPA was implemented to respond to requests from a portal and automatically generated letters for employee payouts as well as supported the registration and activation of new hires.

50% reduced
processing time

Faster onboarding
of new employees

Operational
problems eliminated

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