Automating BPOs
- This year’s hot topic on the SSON expo floor: RPA in shared services
- See where you rank in your RPA use: The HfS Service Provider Maturity Model
- RPA and outsourcing: A complete starter guide
- Automation: Officially a “mega-trend” with SSOs
- Five Don’t-Miss Sessions at IAOP Outsourcing World Summit 2015
Software robots in the workplace
- The Smarter, the Better: Intelligence Meets Innovation in AI
- Bots are Here, Now What? 5 Best Practices for AI and Cognitive Automation
- Happy Together: Attended Bots Are Speeding Up Human Interaction
- Ensure ROI from your AI Investments with Cognitive IQ Bot for Procure-to-Pay Automation
- A Bot for Your ChatBot?