Software robots that do what humans do, but better.
With RPA, users can create software robots that can learn, mimic, and then execute rules-based tasks. RPA automation enables users to create bots by observing human digital actions. What’s the benefit? Bots can interact with any application or system the same way people do except they work around the clock with 100% precision and accuracy.
Why should I
RPA delivers measurable business benefits by freeing humans from repetitive, robotic tasks. This results in a competitive advantage through cost reduction, greater accuracy, and delivery speed that spreads across the organization.
The power of RPA allows the average employee to regain 40% of their time each day that would be wasted on manual digital tasks. A code-free software allows anyone to master bot creation and start driving ROI.
RPA Bots can be a tool to accelerate workflows with less errors and time. Employees can handle form filling and claims process all hands-free.
Ensure 100% accuracy with automated bots that are consistently reliable and compliant.
Attended RPA bots can handle system and data entry legwork, resulting in reduced call time and 50% improvement in customer experience.
RPA allows businesses to adapt to changing demands at a moment’s notice. Expand your Digital Workforce instantly with RPA.
Share RPA tools across function and department without replacing existing systems. Improve enterprise-wide efficiencies and collaborations.
How does RPA work?
Think of RPA bots as a Digital Workforce that can interact with any system or application. RPA bots are easy to set up, use, and share. It’s as intuitive as hitting record, play, and stop buttons and using drag-and-drop to move files around at work. RPA bots can be cloned, customized, and shared to execute business processes throughout the organization. You can create bots to perform repetitive tasks such as:
- Scrape web data
- Make calculations
- Open and move files
- Parse emails
- Connect to API
- Extract unstructured data
Who is harnessing the power of RPA and AI?
Reduce costs and improve customer experience by automating
claims processing and administration report automation updating user info prioritizing and assigning claims adjudication process audit management enrollment and eligibility
Define a new era in financial services by automating
customer onboarding mortgage & loan origination customer service regulatory compliance new application processing data migration credit decisioning
Enhance patient experience and increase compliance by automating
patient preauthorization claims processing medical record and data management operational analytics
Tackle your toughest processes by automating
ERP processes transportation management purchase order processing inventory management regulatory compliance freight costing invoice verification receipt confirmation
Drive connectivity and performance by automating
procurement financial processes human resources mission processes
Fuel innovation and operational agility by automating
supply chain management back-office productivity clinical trial data handling pharmacovigilance (PV) and complaint handling product safety issue tracking regulatory compliance lifecycle management
Frequently asked questions about RPA
With all the buzz, it can be tough to get clear answers to basic questions. We believe RPA is a tool that belongs in everyone’s hands - so we’re here to help. Here are plain language answers to common RPA questions that no one should be afraid to ask!
RPA stands for Robotic Process Automation. "Robotic" describes the program that you can set up to do work—the same way you would—with computer systems and applications. “Process” refers to the work that you want to get done. And “Automation” is what it sounds like—making work happen on its own.
RPA bots, or just "bots", are software programs that you set up to do digital work. They’re not just simple chatbots - they're a Digital Workforce. RPA bots can interact with any system or application the same way a human worker would. It’s as simple as showing your bots what to do, then letting them do the work.
RPA is a big part of Intelligent Automation. Connecting artificial intelligence (AI) technologies (like machine learning and natural language processing) with RPA software is what makes it "intelligent". Intelligent Automation works for many—and more complex—business process automation scenarios than RPA alone.
Most information is not in set format (often referred to as “unstructured data”). Intelligent Document Processing (IDP) is able to capture data from any document, extract relevant information, and organize the data. Why does that matter? Having the right, usable, data is what enables RPA tools to work their magic. Ahem, execute processes.
Yes and no. We believe everyone should have access to automation solutions, so Automation Anywhere makes our industry-leading RPA platform available for free to individuals such as students, small businesses, developers, and researchers. The core of our business is supporting enterprises’ automation and digital transformation with our platform and services. To get started, every organization can access a free trial to take the power of RPA for a test drive.
Have you ever felt like a robot? The classic examples of processes ripe to be automated are called “swivel chair” work—that is manual, soul-crushing, repetitive tasks that have zero creative input or value added by being completed by a person. RPA takes over this “robotic” work, and executes it better and faster, without stopping or making mistakes.
The best part? That’s just the beginning of the benefits of RPA.
When RPA is married with AI technologies (aka Intelligent Automation), it enables us to reimagine how businesses operate by seamlessly integrating technology, work processes, and people.
Here are a few of the top benefits of using RPA+AI
- Automate any business process from start to finish
- Connect front- and back-office processes
- Organize and process complex data
- Eliminate errors and exceptions
- Strengthen operational security
- Ensure compliance
- Enhance customer experience
- Liberate employees
- See a great return on investment
Across industries and business sizes, RPA can take on any repetitive, manual, process—and be up and running in a matter of minutes. Ways to apply Intelligent Automation are limited only by your imagination. And with pre-built bots ready to download, you can find RPA bots pre-trained to take on functions such as hiring and onboarding or insurance claims processing. Put bots in, anywhere.
No coding is required to use RPA. With a simple user interface, Automation Anywhere delivers RPA+AI tools that anyone can use. Is RPA easy to learn? Yes. You don't need to be a CIO to succeed here. The best outcomes for enterprise adoption of RPA are built on a core team that includes people with development and IT skill sets, working together with business users to organize and optimize automations.
You can start using RPA without any training and learn as you go. It helps, though, to build a foundation with RPA training and certification on RPA and AI tools and technologies. Depending on the path you’d like to take, such as RPA developer or RPA administrator, certification programs include around 10 hours of in-class time.
Getting started with RPA is easy, but it’s true that alone doesn’t guarantee long-term success, especially at scale. Before you begin, take an in-depth look at the RPA journey and some example use cases. Implementing RPA into your workflow is in fact a long-term journey of creating business change—both operational and cultural. You'll need a great core team and the right tools. Help from expert RPA partners doesn't hurt, either.
There is rarely a single point of failure in RPA projects. But some of the common trouble spots that you can certainly get ahead of include: Lack of RPA skills or knowledge, insufficient communication and change management, not involving IT from the beginning, mis-defined success criteria. Don’t be shy to ask for help at any stage of your RPA journey. Want to speak with an RPA expert? Contact us.
If you're here, you must be a big-picture thinker. The latest buzzword for where RPA technology evolves to is hyperautomation. The idea is automating business processes—even automatically—of increasing complexity, that today rely on knowledge inputs from people. Automating begins to change the nature of work itself, not only by providing an accessible way for business processes to become more “digital” but by changing the human work experience and setting the stage for more complex and intelligent augmentation and transformation of business. In short, RPA defined the start of a new era of work. The rest is yet to come.