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Retail

85 Seconds average call handling time (AHT)

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Technology

10x Increase in daily prepaid accounts processed

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Technology

30,000 Hours saved annually

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Financial Services

4.9M Transactions performed annually

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BPO

105% Improvement over AHT target

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Technology

70+ customers serviced through NOC automation

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Public Sector

6,200-case backlog of utility applications eliminated

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Manufacturing

99% Increase in Data Entry Accuracy

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Financial Services

70% reduction of manual processing time.

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Technology

88% reduction in contract processing time

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Manufacturing

93% Accuracy achieved

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Financial Services

100% Accuracy

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