Gartner Critical Capabilities
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Per Gartner, "Of the reference customers surveyed for this research, 94% indicated that task automation involving the integration of different applications was the most important use case for them". Unlocking the tactical benefits of Robotic Process Automation (RPA) hinges on selecting a vendor with the capabilities to address the essential business use cases for RPA.

Download this report for Gartner’s evaluation of 16 vendors’ RPA critical product capabilities to support four key customer use cases, and see how Automation Anywhere scored across all use cases:

  • Task automation via integration
  • Enabling citizen developers
  • Administration and process life cycle management
  • Augmenting knowledge workers

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Critical Capabilities for Robotic Process Automation, 1 September 2020, Naved Rashid, Cathy Tornbohm, Arthur Villa, Saikat Ray, Melanie Alexander GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Automation Anywhere.


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