Automation Anywhere Named a 2020 Gartner Peer Insights Customers’ Choice for Robotics Process Automation

We’re pleased to announce that Automation Anywhere has been recognized as a Customers’ Choice in the December 2020 Gartner Peer Insights “Voice of the Customer”: Robotics Process Automation. This recognition is especially important to us because it is based on direct feedback from our valued customers.

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

What customers are saying

As of December 10, 2020, 236 Automation Anywhere customers shared their honest feedback and helped us receive an overall 4.6 out of 5 stars rating. Here are some excerpts from customers that contributed to the recognition:

"Automation Anywhere is one of the best tools for business process automation across all domains. It removes the overhead of manual repetitive work and performs the same tasks using bots."–Software Engineer, Services Industry  

"Automation Anywhere allows users to automate their workflow, increasing effectiveness in fulfilling our roles. It gives department teams the advantages of focusing efforts on meeting planned objectives. It is a platform that has been very useful in achieving all of our business objectives.”–Administrative Manager, Manufacturing Industry

"Automation Anywhere is one of the leading tools for automating business processes and has a greater market presence. We have used it to automate our end to end customer management process. It had provided a great return on investment as the employees whose burden has been reduced are focused on other important tasks of the project."–Software QA Engineer, Services Industry

To learn more about this recognition, or to read the reviews written about our products by the IT professionals who use them, please see the Robotics Process Automation page on Gartner Peer Insights.

To all of our customers who submitted reviews, we thank you! Your feedback about our platform, products, and services helps us mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction.

If you have an Automation Anywhere story to share, we encourage you to join the Gartner Peer Insights page and weigh in.

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