Customer Quote

Intelligent Automation empowers employees to do more meaningful work.

Marshall Couch
Intelligent Automation Consultant

Customer achievements.

Customer Achievements

20,000+

Hours saved annually

120+

Intelligent automations in production

10+

Orgs using automation

Empowering employees to automate builds culture of transformation.

The company aimed to use automation to streamline repetitive and routine tasks, empowering employees for more meaningful work. While attended automations were quickly implemented, the first unattended intelligent automation took five months due to automating larger, complex processes. Automation was initially implemented in finance, then expanded to other departments like supply chain and procurement. With 120 automation creator licenses, over 10 groups in Eastman are utilizing automation. Hour-long automation building workshops have reached 300+ people, and eight bot-a-thons have been hosted globally. By automating with the Automation Success Platform, the company saved over 20,000 hours annually, deploying 120+ bots, and benefiting 10+ organizations.

Processes automated.

  • HR
  • Accounting
  • Procurement
  • Supply chain
  • Data processing
  • Finance processes

Customer overview.

Eastman, headquartered in Kingsport, Tennessee, is a global specialty materials company.

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