THE WHOLE STORY
Action termination was a huge time saver for the global access management team, where user profiles need to be removed from 45-60 systems when an employee leaves the organization. The impact of automation not only made processes more efficient but also more effective because the team can easily see whether an employee is deleted from the system or not almost instantly.
Working with Automation Anywhere, the NGA HR team was able to move 23 of their key processes from the previous RPA vendor in only a few months. The new software enabled them to do things they were not able to do before. New users found the RPA was easier to use and were able to get bots up and running more quickly. Automation Anywhere bots also worked more efficiently, as the software has a central management system to schedule and control the automations. The bots only run when needed, whereas the previous RPA solution required bots to continuously search for work, using up valuable resources. This efficiency gain has reduced the need for virtual machines by 50%.
"Automation assists people to do their work and, more importantly, helps them expand what they are doing.”
- Director of Automation