Stories from the front lines

Written by Jordan McMahon in Stories from the front lines on September 24, 2015
The value of RPA is clear, and we’ve heard it ad nauseum. There are the “big three” for starters: a 24x7 workforce, rapid process completion, and error reduction. Then you add in the benefits outside of productivity and efficiency: increased fungible capacity, business agility, and reduced variability.

 

At this point, however, businesses are getting even more specific about how RPA is helping. It’s not about the promise of RPA anymore; it’s about the practice of RPA. Automation Anywhere customer ANZ opened up to Everest Group about some of those benefits, and also divulged a few secrets about how they’ve successfully rolled out an RPA initiative that employees in multiple hubs are excited about.

Written by Jordan McMahon in Stories from the front lines on September 29, 2014

If your company is like many others, it spends an enormous amount of time unloading and loading data into databases, ERP systems, and web forms. As we all know, the amount of data in the world is growing out of control—some predicting a growth of 50x by 2020. With this data comes data movement, sharing, reporting and a host of other tasks to ensure data is converted into information and intelligence. How will your company deal with this explosion of data? Are your business processes agile enough to survive? How you automate ERP will make a difference.

Written by Jordan McMahon in Stories from the front lines on September 23, 2014

ROI, or return on investment, is what drives businesses. For every dollar spent, a business hopes to get two (or more) back, either in cost savings (easier to quantify) or increased profits (potentially uncapped). Of course, returns do not have to be purely monetary: savings in time and increases in job and customer satisfaction are all advantages as well. But perhaps the most eloquent proof of return is in the independent audit of the benefit seen by a real user.

Written by Jordan McMahon in Stories from the front lines on September 10, 2014

The retail industry is simply teeming with tasks and processes that can be automated. Data entry and migration, sales spreadsheet updates and issuance, inventory management...the list truly goes on and on. And when one retailer initiates an automation effort that yields significant gains, another should sit up and think, “Could we—and should we—do that too?” (In the world of automation, copycats aren’t only accepted, they’re encouraged!).