A (business) battle royale: Manual labor goes head to head with RPA in this customer video

Written by Jordan McMahon in Stories from the front lines on January 5, 2016

Two employees at their desks. Both are tasked with fulfilling customer orders and reducing shipping delays. One is equipped with robotic process automation (RPA) software. The other, performing business as usual—manually.    

It may go without saying which employee will be able to more effectively and quickly complete his workload. But what exactly does that look like? 

One of our customers, a leading global shipping and logistics company, produced a video that gives an idea of the sheer volume of tasks that a human can complete in tandem with its bot counterpart. Meanwhile, you see the juxtaposition of the same jobs being done manually, and resulting in a lower output of released shipments. 


Higher shipment release output is only the tip of the iceberg when it comes to benefits. To date, this company has realized high-impact monthly benefits including (spoiler alert!): 

  • Cost savings: $35,000/month
  • Man hours saved: 2,274/month
  • Documents processed: 45,481/month
  • Shipments deployed using Automation Anywhere RPA: 22,000/month


Check out the short video above. And there's more to the story! To read the full case study head over to https://www.automationanywhere.com/images/casestudy/LogisticsAndShipping.pdf