Software robots in the workplace

Written by Jordan McMahon in Software robots in the workplace on October 6, 2015
Automation used to be about business APIs or a 2-5 year project, large investments, and ongoing, laborious projects. RPA—the next evolution in automation technology—turns that concept on its head. So what is RPA that other solutions aren’t? Here’s a quick, 3-minute rundown:

Written by Jordan McMahon in Software robots in the workplace on June 25, 2015
As we mentioned in my previous how-to post, the flow of information between multiple systems can be overwhelming, and moving the data can lead to errors that creep into all areas of the business. 

 

Let’s take a look at how the data aggregation process is transformed with automation, this time in a procurement example. 

Written by Jordan McMahon in Software robots in the workplace on June 3, 2015

Businesses constantly move information between numerous systems, including cloud applications, websites, desktop applications, terminals, and email. Whether it’s enrolling a new hire into 15 HR systems or gathering product details from your suppliers’ websites, an employee might be tasked with manually transposing a veritable sea of data.

Written by Jordan McMahon in Software robots in the workplace on April 21, 2015
RPA is a hot technology. It’s in Fortune 500 companies. It’s in BPOs. And now shared services organizations are talking about it too. The benefits that RPA promises are a slam dunk for any company: cost savings, a near-zero error rate, quality and compliance improvement, extending the value of existing investments, processes that can run themselves 24/7, re-focusing the workforce on value-added work, potentially limitless ROI...it’s seems to check all the boxes.  

Yet there are the Agent Mulder-like skeptics who “want to believe” but are struggling to separate hype from reality.

Written by Jordan McMahon in Software robots in the workplace on April 16, 2015

50 processes to automateAmong the top 5 questions we're asked here is "What can your software automate?" If we've learned anything, it's that that question is one of the hardest ones to answer, and "any rules-based process" doesn't necessarily cut it. If you're anything like me, you want some specific processes, familiar and pertinent to YOUR job.

With that in mind, we created this infographic by functional area to help get you thinking about automtion in your own department. What processes would make sense for you to automate? 

See the full infographic

Written by Jordan McMahon in Software robots in the workplace on April 15, 2015

Recently, Software Quality Engineering got together a Cubs fan, a former hand scanner tester, and a QA/Business Analyst to talk about what they have in common: experience with test automation, particularly in its early days at each of their companies.

The result was a set of tips for picking test automation software, managing expectations, and getting started with starter test automation projects that set the stage for future success.