Software robots in the workplace

Written by Ritu Kapoor in Software robots in the workplace on August 7, 2018

For almost 30 years, Citrix has been a cornerstone of enterprise-class desktop virtualization. Today, enterprises, large and small, employ Citrix and similar virtual environments to host applications of all types. These environments help organizations keep infrastructure costs down and data secure behind a firewall. But this high-grade security brings with it a series of challenges for automation. Robotics Process Automation (RPA) vendors have struggled with accuracy in these environments for several reasons:

  • Citrix servers send an image of the application to the client; automation platforms do not have access to UI elements for accurate automation.
  • Changes in resolution and scale between host and client machines affect automation accuracy.
  • Changes in position of UI elements on the screen for web applications affect automation accuracy.

There is a solution: Automation Anywhere Enterprise, the most widely deployed digital workforce platform in the market. Through heavy investment in artificial Intelligence (AI), machine learning (ML), natural language processing (NLP) and computer vision (CV), Automation Anywhere developed AISense – a feature that utilizes intelligence to improve upon current, widely utilized techniques. AISense’s advanced capabilities and learning algorithms make automation in all environments faster and more accurate compared to existing solutions.

PwC tested the latest version of Automation Anywhere Enterprise (Enterprise 11) and were excited about the accuracy of the AISense feature. AISense is enabled in cases where standard object-based automation is not available or unreliable, such as applications exposed over Citrix, applications accessed over remote desktop, or legacy applications like Delphi, QT, or Flex. The product supports dynamic objects and creates resilient automation independent of resolution, scale and position of UI elements. In a recently published whitepaper, PwC highlighted what makes Automation Anywhere Enterprise the best solution for automating applications hosted on Citrix and other virtual environments.



Here are the benefits of AISense over other solutions:

  • Support for dynamic objects
  • Resolution-independent image recognition
  • Auto mode to search UI element
  • Image and text occurrence
  • Data burst
  • Bulk data extraction

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Written by Ritu Kapoor in Software robots in the workplace on July 10, 2018

Robotic Process Automation, or RPA for short, is one of the hottest trends in the digital space. As the economy moves towards digitization and regulatory requirements increase, companies need automated, faster, more efficient processes. Bots are designed to work in this digitized environment – in fact, that’s what makes digitization so beautiful; it enables the existence of a virtual workforce that runs with near zero errors, with or without human interaction, day and night to manage your front and back office tasks.

Written by Ritu Kapoor in Software robots in the workplace on June 13, 2018

After mechanization in the 1760s (First), mass production in the 1800s (Second) and automated production in 1970s (Third), the Fourth Industrial Revolution is building upon the Third with the rise of cyber-physical systems. The increase in data volumes, low cost computational resources, new forms of human-machine interactions and advanced analytics are all driving this digital transformation. Hardware and software robots have begun to augment human workflow, making it more efficient and effective. Industry 4.0 is radically changing processes and is promising significant cost reduction, increased production and higher customer satisfaction.

Written by Ritu Kapoor in Software robots in the workplace on June 4, 2018

How long does it take to realize productivity benefits and cost savings from a Robotics Process Automation (RPA) implementation? This is the number 1 question for many looking to deploy RPA and its Digital Workforce. To answer this and other critical RPA related questions, the Everest Group studied 52 enterprises and compiled their findings into the “Enterprise RPA Adoption Pinnacle Model™ Assessment” report (download full report here).

RPA deployment impact at a glance

Written by Ritu Kapoor in Software robots in the workplace on May 16, 2018

Pinnacle Enterprises

Continuous improvement and automation is top of mind for enterprises and industry analysts today. Robotic Process Automation (RPA) is an increasingly important strategic initiative - starting with automating repetitive, rules-based processes. Among those that have already implemented RPA, automating unstructured processes like emails and customer interactions
is the next step.

Figure 1: Pinnacle Enterprises

Written by Manish Rai in Software robots in the workplace on February 26, 2018

The Robotic Process Automation (RPA) market is exploding. Sales of RPA software between 2016 and 2022 are predicted to rise almost 60% annually at a time when enterprise software budgets are increasing at just 4.1% each year.