The world has gone digital and automation has become a critical success factor. Across all industries, enterprises leverage Robotic Process Automation (RPA) to automate business processes such as insurance claims processing, invoice processing, employee onboarding, support center, account reconciliation, patient outreach and many others. These automated services allow companies to offer their users 24x7 experience with unprecedented levels of accuracy and reliability.
Changing the world with automation
The writing is on the wall. The software robots—bots—are coming. The robotic process automation (RPA) market, just $250 million in 2016, will grow to $2.9 billion by 2021.
The DevOps approach to software engineering has revolutionized release speed by unifying development and operations. It’s quite likely that, today, DevOps principles guide your development team’s processes by providing a framework that enforces continuous integration and deployment. When you develop software with the DevOps approach, you follow a lifecycle of development, testing, acceptance, and production (DTAP). Organizations with large, and especially distributed, development teams have realized significant improvements in their software development lifecycle (SDLC) processes by employing a DevOps approach. That’s why employing the same DevOps approach to development of Robotic Process Automation (RPA) bots at enterprise scale just makes sense.
Today, most RPA solutions offer capabilities that let you move bots from one stage in the development lifecycle to the next. Does that mean they support a DevOps approach to bot lifecycle management (BLM)? No. The idea that simply moving bots along the DevOps lifecycle constitutes BLM is a myth. But like many myths, it sounds plausible if you don’t examine it too closely.
Automation is shaping the future of work. Not the distant future, though. The future that is now – tomorrow. Every modern workplace and industry is on the digital transformation journey, making it only a matter of time before every role within enterprise organizations will evolve with automation.
Robotic Process Automation (RPA) is one of the central technologies changing the face of work – for the better. RPA takes on the burden of manual, repetitive tasks, freeing people to achieve their potential.
But it doesn’t happen by itself. The new digital workforce powered by bots needs humans – people who know how to design, build, manage, and analyze bots and their work and how RPA fits into broader business strategies and execution.
Automation is driving a new way of working. The future workplace will feature a blend of human and digital workforce, also known as software robots or “bots”. This symbiotic relationship is expected to create many exciting, new career possibilities. Are you ready to seize the opportunities that will arise as we move into this automated era? Now would be a good time to consider the jobs that will be emerging, and to get trained and certified in the most in-demand and high-paying skills.