Automation is driving a new way of working. The future workplace will feature a blend of human and digital workforce, also known as software robots or “bots”. This symbiotic relationship is expected to create many exciting, new career possibilities. Are you ready to seize the opportunities that will arise as we move into this automated era? Now would be a good time to consider the jobs that will be emerging, and to get trained and certified in the most in-demand and high-paying skills.
Changing the world with automation
“As RPA deployments increase and businesses accrue experience with their bots, processes that are automated will get increasingly complex with hybrid workforces that require human and digital workers to collaborate.”
By now, people have begun to hear of the many benefits of robotic process automation (RPA); dramatically reduced costs, fewer errors and faster business velocity. But did you know that RPA also helps employees collaborate? It might not seem obvious at first, but yes, RPA encourages employees to work more closely with one another—as well as with customers and even the software robots (bots)that make up your new digital workforce. Here are five ways that collaboration is improving.
Impressed by the productivity gains and cost savings robotic process automation (RPA) offers you? Just wait. The first generation of RPA has barely scratched the surface of what’s possible.
Next stop: cognitive automation, which promises to automate key business processes that rely on “dark” data.
In the last few years, most finance executives have embraced RPA for automating repetitive tasks. By doing so, they’ve achieved significant cost savings.
However, RPA has done little to automate document-centric processes such as invoice and P.O. processing. But new breakthroughs in cognitive automation technologies that leverage artificial intelligence (AI) to intelligently digitize documents are radically changing the game.
Editor’s note: a condensed version of this blog originally appeared here on VentureBeat.
We live in exciting times of unprecedented change and unparalleled human progress. Automation has played a significant role in propelling this era of remarkable advancement. In just the last 24 months the worlds of RPA, AI and cognitive machine learning technologies have collided and robotics is in the real-world hands of businesses leaders, with companies already working with hundreds of bots as a part of their digital workforce.
Digital transformation is the new status quo. At the same time as we focus on cutting costs, delivering error-free transactions, creating new service models, etc., there are our human workforces –our people – to consider.
Ask Pankajam Sridevi about how back-office business processes at ANZ Bank have changed since she did her first pilot of robotic process automation (RPA).
Sridevi--who is managing director of the ANZ Bengaluru Hub division of ANZ Bank, which is a Fortune 100 bank with $68 billion in annual revenue and nearly 50,000 employees--started small in 2014: a six-week trial in which her team deployed just 100 bots. The goal: to recruit, hire, and onboard seasonal employees more efficiently.