Changing the world with automation

Written by James Dening in Changing the world with automation on March 31, 2017

The title of this blog is a pretty bold statement. But it was the consensus among audience members of the Intelligent Automation panel in which I recently participated during KPMG’s and Outsource/SIG’s recent Zurich, Switzerland GBS Roadmap event.

Why go big and fast or fail? There are two tiers of benefits to RPA. The first is reducing head count or increasing the productivity of existing head count, both of which equate to cost savings. The second is outcomes such as increased accuracy, better regulatory compliance, streamlined processes, etc.

Written by Shared Services & Outsourcing Network – SSON in Changing the world with automation on March 2, 2017

SSON Thought Leadership Series – Sponsored by Automation Anywhere

The role of Shared Services Centers has evolved over the past 20 years from centralizing business support functions to unlock key cost efficiencies, into a transformation approach driven to implement process excellence and driving new growth. The commercial reality of today’s digital economy highlights that traditional business rules no longer apply in an environment where digital transformation is bringing down barriers to entry across the board.

Written by Shail Khiyara in Changing the world with automation on February 27, 2017

A top-of-mind question for companies both large and small is how to scale automation to achieve ever-increasing ROI. In this month’s Botvisions webinar, Derek Toone, Automation Anywhere’s Vice President of the America’s, provided insights by walking participants through the three phases of RPA deployments.

Written by Shail Khiyara in Changing the world with automation on January 18, 2017

The “virtuous circle” comprising RPA, machine learning and analytics was the central theme of this month’s BotVisions webinar series. Joining me were Kelly Coupe, Principal Product Manager, and Abhijit Kakhandiki, VP of Products, to share their insights into how business users are integrating the execution capabilities of RPA with the cognitive capabilities of machine learning to take the business benefits of automation to the next level.

Written by Shail Khiyara in Changing the world with automation on November 15, 2016

This month BotVisions, our webinar series, focused on the issue of Brexit and the Digital Workforce. I talked to both with Aris Kossoras, Partner at KPMG and Sarah Burnett, VP at Everest Group about how Brexit is affecting the movement of people, goods, services and capital.


Written by Jordan McMahon in Changing the world with automation on July 29, 2016

In a recent Future of Work Organization podcast, one question that futurist Jacob Morgan asked struck me: How is RPA empowering people?

Robotic process automation—and particularly the cognitive variety—is touted as being a way to “free” people to do higher value work. With a machine doing the repetitive, more mundane jobs, it’s clear that humans have capacity to do more. But what?

Bots can enable employee empowerment if we understand a few concepts: