Today, we’re all in the technology business. If we’re not effectively leveraging the latest technology as we embark on our respective journeys of digital transformation, we’re probably going to fall behind the competition.
Automation as IT's best ally
Anyone who has been following the robotic process automation (RPA) revolution that is transforming enterprises worldwide has also been hearing about how artificial intelligence (AI) can augment traditional RPA tools to do more than just RPA alone can achieve.
Automation Anywhere has rapidly grown a customer base of more than 900 enterprises becoming the global leader in robotic process automation (RPA). Why? Its platform is the most intuitive to use and the fastest to deploy and scale. Dozens of Automation Anywhere customers have deployed intelligent digital workforces that include more than 1,000 digital workers, or bots. This is possible because business users do not need programming skills to create Automation Anywhere bots capable of saving millions of dollars annually. Automation Anywhere RPA is so intuitive and easy to learn that business users can design bots in just minutes and get them into production within days.
IT and business users have to cohabitate...but with the rise of democratization of IT, it’s not always easy. While IT should always remain wary of leaving business users to their own devices (literally), automation software usage is something IT is able to advocate for, direct, control, and comfortably allow business users to take advantage of.
When the ability to use a tool like automation software becomes available to more people within an organization, it can be an IT lead’s best friend or his worst nightmare. Naturally, when vetting software—or simply just considering software—IT will have plenty of questions. Be prepared to answer some of these common questions from your friends in IT in your automation discussions.
Disaster recovery started with IT. (Unless we’re talking about navigating disasters such as the infamous, impending ‘worse’ cup of office coffee due to climate change). People realized that with the growing dependence of businesses on computers, it was becoming vital to have a good plan to fix things when they broke. At the start operations were based on mainframe batch-oriented solutions that tolerated outages of as much as a day or more. Now IT has a real time impact on many businesses. Correspondingly, IT automation has an important role to play in executing IT actions to fix problems and alert staff, especially if the problem happens at three in the morning. Understanding how IT automation can help to do this means knowing where potential problems can originate.