Automating BPOs

Written by Jordan McMahon in Automating BPOs on October 8, 2014

Robot-On-Street Even as recently as a few months ago, movies such as Her depict a world where virtual agents are braided into daily life (level of intimacy may vary!), and at their core are tasked with quickly and efficiently performing non-value-added work. The “futuristic” or “what if?” natures of the questions posed in that movie are, in reality, already dated. This technology exists in a variety of permutations—including robotic process automation—and businesses are rapidly embracing it.